No Quibbles - Money Back Guarantee
All our photographs are printed from either original negatives, transparencies or digital images on quality photographic paper. If you are not happy with the quality of you photograph, please contact us and we will arrange an exchange or a refund.
Freight and Delivery Info
Please allow a maximum of two weeks for delivery.
Deliveries within Australia - $10.00 per order via Australia Post
International Deliveries - $20.00 per order via Australia Post International
How to Order
Shopping at Autopics is easy; the only hard part is deciding what you want! At any point you can change your mind or cancel your order. Just click on the 'ADD TO CART' button to add it to your shopping cart. You can then either keep shopping or checkout.
Checking out - Fill in all your personal details here for delivery of your item including contact details. When satisfied with the page, press continue.
Payment Page - Please check over the details you have entered and enter your payment option. You can also add any message to Autopics here. We realise that many people are still a little nervous about making purchases over the internet. There is no need to be concerned when you're buying from Autopics, as we use some of the most sophisticated security technology available.
We offer a number of different payment methods:
• credit card (Visa, MasterCard, Bankcard, Amex or Diners)
• cheque or postal note (we will not send out goods until the cheque has been received and cleared)
Invoice Receipt - After you confirm your order is correct you will receive a confirmation e-mail which you should print out. This gives you your order number, you can use to refer to when contacting Autopics.
Please feel free to contact us regarding delivery times, as all images need to be printed at the time of order.
Please allow a maximum of 3 weeks for delivery, you will be advised within 2 days should the item you order not be available.
Phone
You can choose to complete your purchase offline. Just give us a call. You will receive confirmation of your order by return email or phone call.
Post a Cheque or Postal Note
If you want to pay by cheque, pick the 'cheque' payment option, print out your invoice twice and then post your cheque with one copy of the invoice to: Autopics - P.O. Box 149 - Forster 2428 NSW Australia
Orders paid by personal or company cheque must clear before the order can be sent.
Our Policies
Customer service is important to us. We want your shopping experience to be fast, friendly and most importantly secure. Our on-line shop front is operated by Autopics.
Privacy Policy
Autopics is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and to personalize your shopping experience with us; that's all. Autopics uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Autopics only last while your browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalized shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
Disclaimer
Although as mentioned we will take all care and make all effort to keep your information private however, we will not be held legally responsible for any breach as the information may be divulged to other parties which has been obtained by methods which are beyond our reasonable control.
Security Policy
When purchasing from Autopics your financial details are passed through our secure server using the latest 128-bit SSL E-Way encryption technology and it is again encrypted using encryption algorithm which is at least 64-bit. 128-bit SSL encryption is approximated to take at least one trillion, trillion years to break.
If you have any questions regarding our privacy policy, please contact our customer support centre info@autopics.com.au
Pricing Policy
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).
Product prices are dynamically updated by our in house purchasing system when price changes are received from our suppliers.
Warranty & Returns Policy
Our returns and warranty policy is listed below. Please read this carefully before purchasing from Autopics.
